COMMUNICATION

Communication is a critical skill that requires continous learning. Some of our courses include: presenting with confidence & impactful public speaking, Essential business Image & Etiquette, Media preparedness, Winning Selling Skills, PR, Digital Marketing & Social Media Skills,Excellent Call Centre Skills.

RELATIONSHIP MANAGEMENT

The key to creating a good work environment lies in having great working relationships. We equip your team in: Effective Leadership and management, Team Building, Diversity and Intercultural Awareness, Supervisor and new Manager, Formational Leadership, WOW Customer Experience, Effective Sales Management, Key Account Management.

ORGANIZATION

Good organizational skill ensure that individuals, teams and the organization can: save time, provide exceptional service, manage resources optimally and reduce stress. Some of our courses include: Cultural Transformation, Administration (PA, Office Manager/Administrator), Time Management, Innovation, Organizational Culture, Performance Management, Change Management, Executive Coaching, Excellent Meeting Management

WRITING

Writing of any form is an essential part of day to day processes in the work environment. It could be a make or break skill for progressive impact. We specialize in: persuasive writing, Report writing,Proposal writing and Etiquette

NEGOTIATION

The art of negotiations is an essential skill of the modern businesspro. Whether you are about to meet at the negotiating table or you just want to be prepared for future events, these courses would equip you with: Emotional Intelligence, Personality Types, Personality Development, Negotiating across Generations, Intercultural Negotiation Skills, Effective Conflict Resolution.

Lumina Learning Psychometric unique approach & benefits

• Better manage staff and create high performance teams.
• Build your leadership capability and lead strategically.
• Dramatically improve productivity and personal effectiveness at all levels.
• It's interactive - it gives an instantly memorable representation of who you are and how to interact with others.
• Follow-up coaching debrief session on the personal portrait
• Gain online support through the Lumina app for spot on tips on emotional intelligence and dealing with different personas.

Leadership Circle Development Tool

• Understand your creative competencies on how you achieve results & bring out the best in others.
• Get new awareness, perception, recognition & focus for leadership effectiveness.
• Get insights on leading with vision.
• Get practical toolson how to improve organizational systems.